Statement of Organizational Commitment

 

Pris-T-giS Montessori School is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws.

 

Pris-T-giS Montessori School is committed to meeting its current and ongoing obligations under the Ontario Human Rights Code respecting non-discrimination.

 

Pris-T-giS Montessori School understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human Rights Code or obligations to people with disabilities under any other law.

 

Pris-T-gis Montessori School is committed to excellence in serving and providing services or facilities to all customers including people with disabilities. Our accessible policies are consistent with the principles of independence, dignity, integration and equality of opportunity for people with disabilities.

 

Training

We are committed to training all staff and volunteers in Ontario’s accessibility standards and aspects of the Ontario Human Rights Code that relate to persons with disabilities.

 

Every employee must complete the AODA online course before employment start and annually after. The certificate of completion will be kept in personal file as record. Employer will update all employee in respect of any changes to the policies.

 

In addition, we will train:

a) all persons who participate in developing the organization’s policies; and

b) all other persons who provide services or facilities on behalf of the organization

 

Training includes:

• purpose of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the Customer care Standards.

• how to interact and communicate with people with various types of disabilities.

• how to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person.

• how to use the equipment or devices available on-site or otherwise that may help with providing services or facilities to people with disabilities. 

• what to do if a person with a disability is having difficulty in accessing our organization’s goods, services or facilities.

 

Assistive Devices:  

People with disabilities may use their personal assistive device when accessing our services or facilities. In cases where the assistive device presents a significant and unavoidable health or safety concern or may not be permitted for other reasons, other measures will be used to ensure the person with a disability can access our goods, services or facilities.

 

We communicate with people with disabilities in ways that take into account their disability. We will work with the person with disabilities to determine what method of communication works for them.

 

Service Animals:

By following the Ministry of Education CCEYA’s guideline about “Animal on site” We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public and third parties. When we cannot easily identify that an animal is a service animal, our staff may ask for documentation (template, letter or form) from a regulated health professional that confirms the person needs the service animal for reasons relating to their disability.

A service animal can be easily identified through visual indicators, such as when it wears a harness or a vest, or when it helps the person perform certain tasks.

 

A regulated health professional is defined as a member of one of the following colleges:

• College of Audiologists and Speech-Language Pathologists of Ontario

• College of Chiropractors of Ontario

• College of Nurses of Ontario

• College of Occupational Therapists of Ontario

• College of Optometrists of Ontario

• College of Physicians and Surgeons of Ontario

• College of Physiotherapists of Ontario

• College of Psychologists of Ontario

• College of Registered Psychotherapists and Registered Mental Health Therapists of Ontario

 

If service animals are prohibited by another law, we will do the following to ensure people with disabilities can access our services or facilities:

• explain why the animal is excluded

• discuss with the customer another way of providing goods, services or facilities

 

Complete the following only if applicable:

Service animals are prohibited from the following areas Under York Region Public Health Guideline :-

Kitchen

 

Support Persons:

A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. In certain cases, this organization might require a person with a disability to be accompanied by a support person for the health or safety reasons of:

• the person with a disability

• others on the premises

 

Before making a decision, this organization name will:

• consult with the person with a disability to understand their needs

• consider health or safety reasons based on available evidence

• determine if there is no other reasonable way to protect the health or safety of the person or others on the premises

 

If this organization determines that a support person is required, the support person will need to follow our volunteer/visitor policy as per the Ministry of Education CCEYA’s regulation.

 

Notice of Temporary Disruption

In the event of a planned or unexpected disruption to services or facilities for customers with disabilities, Pris-T-giS Montessori School will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.

 

The notice will be made publicly available in the following ways:

-Posting at front entrance

-Send by email

 

Feedback Process

Pris-T-giS Montessori School welcomes feedback on how we provide accessible customer service. Customer feedback will help us identify barriers and

respond to concerns. Feedback may be provided in the following ways:

By email or mail. 

 

All feedback, including complaints, will be handled in the following manner: 

 

Feedback will be directed to the Directors

Customers can expect to hear back in 7 working days.

 

Pris-T-giS Montessori School ensures our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, on request.

 

Notice of Availability of Documents

 

Pris-T-giS Montessori School will notify the customer and employees that The Accessible Policy available on our website www.pris-t-gis.com and a print copy at the office. 

 

Pris-T-giS Montessori School will provide these documents in an accessible format or with communication support, on request. We will consult with the person making the request to determine the suitability of the format or communication support. We will provide the accessible format in a timely manner and, at no additional cost.

 

Information and Communications

 

We have a process for receiving and responding to feedback and the process is accessible to persons with disabilities upon request.

We communicate with people with disabilities in ways that take into account their disability. When asked, we will provide information about our organization and its services, including public safety information, in accessible formats or with

communication supports:

a) in a timely manner, taking into account the person’s accessibility needs due to disability; and

b) at a cost that is no more than the regular cost charged to other persons.

 

We will consult with the person making the request in determining the suitability of an accessible format or communication support. If the organization determines that information or communications are unconvertible, the organization shall provide the

requestor with:

a) an explanation as to why the information or communications are unconvertible; and

b) a summary of the unconvertible information or communications.

 

Employment

 

We notify employees, job applicants and the public that accommodations can be made during recruitment and hiring. We notify job applicants when they are individually selected to participate in an assessment or selection process that accommodations are available upon request. We consult with the applicants and provide or arrange for suitable accommodation.

 

We notify successful applicants of policies for accommodating employees with disabilities when making offers of employment. We notify staff that supports are available for those with disabilities as soon as practicable after they begin their employment. We provide updated information to employees whenever there is a change to existing policies on the provision of job accommodation that take into account an employee’s accessibility needs due to a disability.

 

We will consult with employees when arranging for the provision of suitable accommodation in a manner that takes into account the accessibility needs due to disability. We will consult with the person making the request in determining the suitability of an accessible format or communication supports specifically for:

 

a) information that is needed in order to perform the employee’s job; and

b) information that is generally available to employees in the workplace

Where needed, we will also provide customized emergency information to help an employee with a disability during an emergency. With the employee’s consent, we will provide workplace emergency information to a designated person who is providing assistance to that employee during an emergency.

 

We will provide the information as soon as practicable after we become aware of the need for accommodation due to the employee’s disability.